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plumbing

Rapid Response Plumbing Ltd

London · Ltd · Est. 2017
No Surge PricingLondon Living Wage0% Zero-HoursSocial Housing Priority

24/7 emergency plumbing service that publicly commits to no surge pricing, even on bank holidays. All engineers are full employees, not subcontractors. Transparent published pricing. Partners with local councils to prioritise emergency calls from social housing tenants. Gas Safe registered.

Founded
2017
Employees
22 staff
Turnover
£1m–£5m
Companies House
11890123
Last Verified
Mar 2026
Social Ethics Score
80/ 100
emoji_eventsExemplary · Top 5% in UK
assignmentGovernance
8.0
ecoCommunity
8.2
paymentsTax
7.6
groupsEmployment
8.8
campaignCause
7.4
Score updates from live register data
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Why Rapid Response Plumbing Ltd scores 80/100

PillarEvidenceSourceScore
assignmentGovernance
Legal structure: Ltd. Mission statement verified. Companies House filing reviewed.Companies House · B-Corp8.0
ecoCommunity
£10,000 donated in FY2024 (1.8% of profit). Verified via Charity Commission.Charity Commission8.2
paymentsTax
Effective UK corporation tax rate: 20% (vs 19% statutory norm). HMRC records show no adverse findings.HMRC · Fair Tax Mark7.6
groupsEmployment
Minimum wage paid: £14.5/hr. Zero-hours: 0%. Gender pay gap: 9.2%. 0 tribunal losses in 5 years.LWF · DWP · Tribunals8.8
campaignCause
Assessed from public advocacy record, employee volunteering policy (3 days/yr), and cause promotion activities.Third Party Auditors7.4

Rapid Response Plumbing Ltd

Rapid Response was founded in 2017 in direct response to the predatory pricing in the emergency plumbing sector. Founders Ben and Sarah Watts had both experienced callout companies charging triple rates at weekends. They built a business around transparent pricing and genuine reliability.

How Rapid Response Plumbing Ltd gives back

volunteer_activismNo-Surge-Price Emergency Cover for Social Housing

Provides social housing tenants with priority emergency plumbing access at standard rates, regardless of time of day. Partners with 6 London housing associations.

check_circleReported: Rapid Response Annual Report 2024

How Rapid Response Plumbing Ltd treats its people

£14.5/hr
Min. wage paid
Real LW: £12.60
0%
Zero-hours contracts
UK avg: 18%
9.2%
Gender pay gap
UK avg: 14.3%
3
Volunteer days/yr
Per employee
0
Tribunal losses
Past 5 years

Tax transparency

Rapid Response Plumbing Ltd's effective rate
20%
UK corporation tax (2024)
UK statutory rate
25%
Main rate · SME relief typically reduces to ~19%

Independently verified credentials

local_fire_department
Gas Safe Registered
Gas Safe Register
All engineers Gas Safe registered
Source: Gas Safe Register · Trust weight: 1
check_circleActive
infoAll data on this page is pulled from public registers: Companies House, HMRC, Charity Commission, and accreditation body databases. Rapid Response Plumbing Ltd has not paid for this listing or influenced its content. Last data pull: 29/03/2026.